Yes we do! For international orders, prices are calculated at checkout and you can choose from three options:
Economy Shipping - not trackable (4 to 8 weeks longer around holidays)
Standard Shipping - trackable (6 plus business days)
Express Shipping - trackable (4 to 6 business days)
Please note there are some countries that we do not ship to because of carrier limitations and higher costs. If you have any questions regarding shipping to your country, please email us at firstname.lastname@example.org.
International orders may be subject to import duties and taxes, which are calculated once a shipment reaches your country. You will be responsible for paying these charges and if you choose to return your order, these fees are non-refundable. Please contact your local customs office for further information as these fees can vary widely from country to country.
Is your jewellery not quite the right size or not what you expected? We accept returns within 14 days of receiving your order. Please email email@example.com with your order number and why you'd like to return it.
To be eligible for a return, your jewellery must be unused and in the same condition that you received it. This means free from scratches, blemishes or alterations, and without signs of wear or tear. It must also be in the original packaging.
Your jewellery is warranted for 3 months from the date of shipping against any defects, or if your jewellery arrives in less than prefect condition due to mishandling. The 3 month warranty does not cover scratches, dullness of metals or stones, or jewellery that has been stolen, lost, dropped or damaged in any other way.
To claim a warranty, please email firstname.lastname@example.org with a description of what happened, a photo and your order number, so we can review it.
If you have lost an earring in most circumstances we can replace a single earring. We may ask you to send the mate to us, so we can better match it for you. The cost for one earring is typically half of the cost for the pair.
Get what you want now and pay for it over 4 equal fortnightly payments.
There’s no interest or fees and get your items delivered now!
Placing an order with Afterpay is easy - simply select Afterpay as your payment method when you checkout. All you need is to have an Australian payment card, be over 18 years of age, and live in Australia.
Instalments are automatically deducted from the nominated credit/debit card when payment is due, and there are no extra charges when you pay on time.
To find out more about Afterpay’s terms, visit their page here.
zipPay is a safe, simple, and convenient payment option that lets you shop online and pay later for your purchases with no credit card. zipPay provides an account that allows you to pay the balance of your purchases at the end of the month, or to take your time with affordable monthly payments that suit your lifestyle and budget.
There is NO establishment fee to setup your account and NO INTEREST!