Help Center

FREQUENTLY ASKED QUESTIONS

Orders & Shipping

How much do you charge for shipping?

Do you ship internationally?

How soon will my order ship?

Need your order in a hurry?

Send my order as a gift?

Can I make changes to my order?

Returns & Exchanges

What is your return policy?

What is your warranty policy?

Do you repair broken jewellery?

I lost an earring, can it be replaced?

Payments

What payment methods do you accept?

What is Afterpay?

What is zipPay?